Privacy Policy

RUCINI ("we", "us") is committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This policy explains what data we collect, how we use it, and your rights.

What we collect

• Name, email, phone number, and shipping address when you place an order or create an account.
• Payment information, processed securely by our payment provider — we never store full card details.
• Order history and preferences to personalise your experience.
• Anonymous browsing data via cookies and analytics.

How we use your data

• To process and deliver your orders.
• To communicate about your order, account, and support requests.
• To send marketing emails, only with your consent — you can unsubscribe at any time.
• To improve our products, storefront, and customer service.

Who we share with

We share data only with the third parties needed to fulfil your order: our couriers (Pos Laju, J&T, DHL), our payment processor (Stripe or Shopify Payments), and our email provider. We never sell your data.

Your rights

Under the PDPA, you may request access to, correction of, or deletion of your personal data at any time. Email info@rucini.co.